Why 8 dimensions?
These are the eight that every senior GCC operations director measures: food cost, inventory, menu, labor, compliance, tech, data, margin. Skipping any one leaves 7–14% of revenue on the table.
A full operational diagnostic across 8 dimensions: food cost, inventory, menu engineering, labor, compliance, tech stack, data, and margin health. Every question is weighted and benchmarked against published research (Toast, NRA, Cornell, McKinsey, Deloitte).
These are the eight that every senior GCC operations director measures: food cost, inventory, menu, labor, compliance, tech, data, margin. Skipping any one leaves 7–14% of revenue on the table.
Weights reflect dollar impact. Margin 16%, food cost 18%, inventory 12%, labor 12%, compliance 10% (14% in KSA due to ZATCA), tech 10%, menu 12%, data 8%. Sum: 100.
QSR 25–30%, casual 28–32%, fine 30–35% (Toast 2024). Weekly re-costing lifts margin 4.2pp vs. yearly. A perfect score requires ≤ your segment target + monthly re-costing minimum.
Full-service restaurants waste 4–5% of food; elite operators ≤2% (FAO 2024). Logging waste by category cuts it 30% in 90 days — so you score extra for that behavior.
Hospitality turnover globally is 75% — higher than any other sector (Gallup 2024). Top quartile achieves ≤40%. Every 10 turnover points cost you 0.8pp of margin.
Every above-threshold restaurant in KSA must integrate with the Fatoora platform. Non-compliance fines start at SAR 5,000 and reach SAR 50,000 for repeat offenses. The compliance weight auto-rises to 14% when you choose KSA.
Kasavana & Smith have classified 1.2M dishes since 1982. 90% recipe-card coverage + quarterly menu re-engineering = full marks. Less = linearly lower score.
0–39: Critical — most close within 18 months (Deloitte). 40–59: At Risk. 60–79: Operational — top half globally. 80–100: Elite — top 5% in GCC.
105,000 restaurants: benchmark food-cost %, re-costing cadence, margin by segment. The largest open dataset in the industry.
Read →Average net margin 3–5%, Prime Cost ≤60%, ideal labor 25–30%. Every question in this audit ties to an NRA benchmark.
Read →Across 23 markets: restaurants scoring ≤40 close within 18 months at a 76% rate. That's why "Critical" is not hyperbole — it's prediction.
Read →Top-quartile operators recost recipes weekly, schedule labor on forecasted covers, and close the day in 15 minutes instead of 3 hours.
Read →A Jahez / Google rating of 4.3★ is the GCC survival floor. Below it, rankings drop and visits fall 12% per 0.1★ lost.
Read →Hospitality has the world's highest turnover at 75%. Each new hire costs SAR 4,000–7,500. Smart scheduling cuts turnover 22%.
Read →Statistically, 76% of restaurants scoring ≤40 close within 18 months (Deloitte 2024). But Critical is reversible — most Polaris clients move from Critical to Operational within 90 days.
Compliance weight rises from 10% to 14% in KSA due to ZATCA Phase 2. All other weights are identical. The e-invoicing question rewords for the local authority.
Nothing is stored on the server until you submit your email. The calculation runs entirely in your browser. On submit we store answers only to generate your PDF, and we never share them.
You receive a PDF with your full score, a 90-day plan ranked by cash impact, and a peer benchmark. If your score is ≤60, we book you a free 20-min strategy call.
The score is within ±7 points of a deep-dive audit. Variance comes from precise financial figures (margin, DOH, runway). An informed estimate is enough to know your band.
Book a 20-min call. We will walk your score with you, give you 3 fixes you can implement this week, and show you exactly how Polaris moves you to Elite in 90 days.